


NBS Consulting & Salesforce at Gitex Africa 2024

NBS Consulting and Salesforce are excited to sponsor Gitex Africa 2024 in Marrakech, under the High Patronage of His Majesty King Mohammed VI. Building on the tremendous success of the 2023 editions, this three-day event will host over 35,000 participants and 900 exhibitors from 128 countries, who will converge to explore the latest technological advancements and forge new partnerships. This year, Gitex Africa is set to highlight the role of artificial intelligence (AI) as a pivotal tool across various sectors. The AI Everything Expo, a key component of the event will showcase the profound impact of AI across the continent, driving significant intercontinental investments and catalyzing growth in sectors such as finance, agriculture, and healthcare. With a focus on expanding AI’s influence in Africa, Gitex provides a unique platform for attendees to network with industry professionals and delve into a diverse array of fields including cloud computing, IoT, cybersecurity, digital health, future finance, consumer technology, telecommunications, and AI, emphasizing Africa’s growing prominence in the global technology landscape. Join us at our booth #1D-50 in the Cloud IOT x AI Hall from May 29 to 31, 2024, to meet our Salesforce experts.
AGENDA
Discover what's on at our NBS Consulting & Salesforce Booth
May 29
May 30
May 31
NBS Consulting & Salesforce at GITEX Africa 2024
11H00 - 11H20 | Tableau Pulse - Bring your Data to Life with Generative AI
Speaker : Tania Djama
11H30 - 11H50 | How Air France leverages AI + CRM + Data
Speakers : Romain Confavreux / Lynn Olame
12H00 - 12H20 | How Formula 1 boosts fan satisfaction to 88% by making every second count
Speakers : Martha Makokha / Anass Mardi / Lynn Olame
14H00 - 14H20 | Hyper Automation with MuleSoft
Speakers : Amina Saoud / Chakib Lemkhantar
14H30 - 14H50 | Unlock the power of your Data & enable AI with Salesforce Data Cloud
Speakers : Yassine El Qandili / Chakib Lemkhantar
15H00 - 15H20 | Security and Compliance on Salesforce
Speaker : Torsten Stauch
15H30 - 15H50 | State of Service 6th Edition Gathering insights from over 5,500 service professionals in 30 countries
Speaker : Arnaud Houel
16H00 - 16H20 | Say Goodbye to No Reply with WhatsApp for Customer Engagement
Speakers : Martha Makokha / Anass Mardi / Lynn Olame
NBS Consulting & Salesforce at GITEX Africa 2024
10H00 - 10H20 | How Air France leverages AI + CRM + Data
Speakers : Romain Confavreux / Lynn Olame
11H00 - 11H20 | Tableau Pulse - Bring your Data to Life with Generative AI
Speaker : Tania Djama
11H30 - 11H50 | Security and Compliance on Salesforce
Speaker : Torsten Stauch
12H00 - 12H20 | Drive Customer Engagement with Personalized Experiences
Speakers : Martha Makokha / Anass Mardi / Lynn Olame
14H00 - 14H20 | Say Goodbye to No Reply with WhatsApp for Customer Engagement
Speakers : Martha Makokha / Anass Mardi / Lynn Olame
14H30 - 14H50 | Hyper Automation with MuleSoft
Speakers : Amina Saoud / Chakib Lemkhantar
15H00 - 15H20 | Customer Testimonial Session : Automotive
Speakers : Nouamane Amallah / Oumaima Mita / Anouar Abdessadek
15H30 - 15H50 | How to Scale Field Service with AI & Automation
Speaker : Arnaud Houel
16H00 - 16H20 | Customer Testimonial Session : Real Estate
Speakers : Mohamed Said / Oumaima Mita / Anouar Abdessadek
NBS Consulting & Salesforce at GITEX Africa 2024
10H00 - 10H20 | Tableau Pulse - Bring your Data to Life with Generative AI
Speaker : Tania Djama
10H30 - 10H50 | Security and Compliance on Salesforce
Speaker : Torsten Stauch
11H00 - 11H20 | Customer Testimonial Session - Government
11H30 - 11H50 | How Air France leverages AI + CRM + Data
Speakers : Romain Confavreux / Lynn Olame
12H00 - 12H20 | How Formula 1 boosts fan satisfaction to 88% by making every second count
Speakers : Martha Makokha / Anass Mardi / Lynn Olame
14H20 - 14H20 | Hyper Automation with MuleSoft
Speakers : Amina Saoud / Chakib Lemkhantar
14H30 - 14H50 | Help Customers Quickly Find the Answers They Need
Speaker : Arnaud Houel
15H00 - 15H20 | Drive Customer Engagement with Personalized Experiences
Speakers : Martha Makokha / Anass Mardi / Lynn Olame

NBS Consulting, a leader in digital transformation, serves as Africa's top Salesforce implementation partner and the premier partner in the MENA region. Offering consulting, implementation, integration, change management, and maintenance services for Salesforce solutions, we specialize in optimizing customer journeys from marketing to post-sales support. With a team of over forty expert consultants, we've successfully completed more than 60 projects across diverse sectors in Africa (Morocco, Algeria, Tunisia, Senegal) and Europe (France, Belgium, and the United Kingdom), spanning finance, real estate, automotive, and services. Grounded in values of excellence, innovation, passion, and success, our commitment is to exceed client expectations. Our personalized approach involves selecting tailored solutions, implementing them effectively, and providing comprehensive user training. Ready to propel your company towards digital excellence? Contact us to discover how NBS Consulting can drive your growth.

Salesforce is a cloud-based CRM software that streamlines how companies engage with prospects, close deals, and connect with customers, enabling them to deliver excellent service at scale. It integrates all customer data from various sources into one platform. With its comprehensive suite, Einstein 1, Salesforce unites sales, service, marketing, commerce, and IT teams by providing a single, shared view of customer information. The integration of artificial intelligence throughout its products enhances productivity and allows for the delivery of personalized experiences that customers appreciate. By optimizing team communication, automating routine tasks, and utilizing trusted AI, Salesforce helps its clients achieve greater business results. This is the essence of the Innovative Success Formula: CRM+AI+DATA+TRUST.

Salesforce Secures #1 Position in CRM
for the 11th Consecutive Year
The International Data Corporation (IDC), a leading global market intelligence firm, has once again ranked Salesforce as the #1 CRM provider, marking its 11th consecutive year at the top in the 2024 Worldwide Semiannual Software Tracker®. This tracker provides a detailed analysis of the market dynamics and competitive landscape in the global software industry. In 2023, Salesforce not only led the CRM market with a 21.7% share but also outpaced all competitors in revenue. Furthermore, Salesforce dominated CRM market share across North America, Latin America, Western Europe, and Asia-Pacific, including Japan. IDC also recognized Salesforce as the leader in Sales for the 12th consecutive year, in Customer Service for the 11th year, and in Marketing for the fifth year.
NBS Consulting Awarded
Best Salesforce Implementation Partner
During the prestigious international event organized by Salesforce, the 'Salesforce Summit Casablanca', NBS Consulting, was honored with the award for Best Salesforce Implementation Partner. The award was presented at the Salesforce Awards ceremony held on November 14, 2023, in Casablanca, Morocco. This prize recognizes excellence and innovation in the implementation of Salesforce solutions, highlighting NBS Consulting’s commitment to providing exceptional services and significantly contributing to the success of its clients. The award celebrates the dedication and passion that drive the NBS Consulting team in their project execution.

MEET OUR TEAM
AT GITEX AFRICA

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting

Khadija BENKIRAN
Marketing Manager
NBS Consulting